Introduction

Cultural heritage institutions (CHIs) – including museums, archives, libraries, and heritage sites – are
increasingly motivated and facing growing expectations to contribute to wider societal goals such as
social cohesion, sustainability, and democratic participation. At the same time, they continue to operate
within fragile funding systems, rigid institutional structures, and policy frameworks that often overlook
their capacity for innovation. While many CHIs already experiment with new ways of engaging
communities, using digital tools, and reimagining their public roles, these practices are rarely recognised
as part of broader innovation agendas.

Innovation policy in Europe has traditionally focused on technology, science, and market competitiveness. However, recent EU discussions — such as the Council conclusions on cultural and creative sectors as drivers of sustainable innovation (Council of the European Union, 2024) — underline the need to broaden this perspective. Innovation in CHIs happens gradually, relationally, and through dialogue and collaboration. It is not limited to creating new products or services but represents a form of social learning that reshapes institutions, strengthens communities, and connects the past with the future. The challenge, therefore, lies in bridging the gap between emerging policy frameworks and the actual ways in which CHIs generate value and transformation.

This document sets out policy recommendations developed through the ekip Policy Lab #8 on “Cultural
heritage institutions within open innovation ecosystems.” Its purpose is to highlight the strategic role of
CHIs in driving social and cultural innovation and to provide concrete policy actions to strengthen their
position within Europe’s innovation landscape.

For more information on ekip’s policy areas, visit: ekipengine.eu/policy-areas/